Frequent Asked Questions

What is 100% Raw Hair?

100% Raw Hair is authentic, unprocessed human hair with all cuticles aligned. It behaves just like your natural hair and can be colored, styled, and washed with proper care for long-lasting wear.

How many bundles do I need?

For a full install:

  • 12–16 inches: 2–3 bundles
  • 18–24 inches: 3–4 bundles
  • 26 inches and up: 4+ bundles for fullness

    If using a frontal or closure, you may need one less bundle.

What is your return policy?

Due to the nature of hair products, all sales are final. We do not offer refunds, returns, or exchanges. Please review your selections carefully before purchasing.

Do you offer local pickup?

Yes! We offer local pickup in Tampa, FL for a $10 fee. You’ll receive an email when your order is ready. Please arrive on time — a reschedule fee applies for missed appointments.

How long does shipping take?

Processing time is 3-4 business days, excluding weekends and holidays. Delivery typically takes up to 4 business days, and you’ll receive tracking updates by email or text once shipped.